Continuity model

Build a history the next technician can trust.

The durable record begins with the customer and site, not the latest appointment. Depending on the business, it may connect contacts, units or buildings, panels, equipment, circuits, recurring service agreements, estimates, approved scopes, visits, field findings, photos, documents, invoices, and warranty context.

Questions a useful system can answer

• What has previously been observed, proposed, approved, and completed at this site?
• Which facts came from the customer, estimator, technician, inspector, or office?
• What changed after the estimate, and who approved it?
• Which documents and photos belong to the current job rather than another property?
• What does billing need that the field has not yet supplied?
• What context should be available if the customer calls again next year?

Faith Forge Labs works on the software and information system. Electrical design, installation, safety, permitting, inspection, licensing, and code compliance remain with qualified professionals and authorities.